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MY SEOUL REWARDS FAQ

My Seoul REWARDS

Bite your way to exclusive rewards! 'Bite' is a Seoul Box currency which you can earn to redeem a variety of rewards. Seoul Box introduced My Seoul Rewards system to enrich the monthly unboxing experience of our Seoulmates. 

My Seoul Rewards is super easy - just get started by registering your account. Every time you participate in various activities, you'll earn 'Bites'. Bite is a Seoul Box currency you can exchange for various rewards.

Your bites towards your free merch will remain on your account.

Yes! To start, simply join us via the reward icon at the bottom left. If you have already registered, please log in to our store to get started.

You will collect your bites automatically every month. However, if you skip or pause your subscription, you will not be able to earn your bites in that month.

Yes. You will be able to log into your account online and see how many bites you've earned and your current referral status.

EARN YOUR BITES

All you have to do to unlock the amazing perks is to join Seoul Bites membership. After that, you just need to collect your bites and enjoy the rewards. There are various ways to earn your bites, as specified below.

Sign up to Seoul Box newsletter and earn 50 bites. You can find our newsletter section at the footer on any page.

Per $1 spent, you'll earn 5 bites every time.

If you invite your friends using the link you can see through the reward icon at the bottom left, and they buy a Seoul Box, you'll get 500 bites. There's no limit on the amount of bites you can earn, so feel free to invite someone you want to share with Seoul Box as many as you want! If the friends cancel their purchase, you will not be able to redeem the bites.

Your friends will also get $5 discount on all orders using your link.

Follow @unboxyourseoul on Instagram, Facebook or Twitter and get 50 bites each. In total, you can get up to 150 bites by following us on social media. To ensure you get the bites, follow us through the reward program, which you can access through the icon at the bottom left of the page.

You can also get 50 bites if you share Seoul Box on Facebook or Twitter. Please use the link specifically assigned to you when sharing. You can access to the link via the rewards icon at the bottom left.

You will automatically get 200 bites on your birthday 🎉 Make sure you let us know at least a month in advance. You can enter your birthday via the birthday section of the reward program at the bottom left of the page.

REDEEM YOUR REWARDS

You can redeem your rewards through the customer portal.

You don't need to pay any shipping cost for your rewards. If you are a subscriber, we'll dispatch it within your next month's box so that you can have both gifts at the same time 😚

You'll win a brand-new Phone Holder if you reach 1500 bites and decide to use them. You can choose between 3 brands: BT21, Kakao Friends, and Baesus. A random design among them will be sent to you. If you want a certain character (for example, Koya of BT21), please let us know in advance via unbox@seoulbox.co.uk.

Feel free to check out them here.

Redeem a cute Mini Desk Hoover with 3000 bites. Inspired by the beloved character Ryan of Kakao Friends, the most popular chatting app in Korea, this mini hoover will lighten up your day. Check out further details via here.

Bite your way towards a Light Stick, the iconic symbol of K-pop. You can choose from 7 different options: BTS, Black Pink, EXO, Red Velvet, NCT 127, GOT7, and Stray Kids. Feel free to look around via here.

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